Any questions?
feel free to ask!

If your question is not listed below, email us, and we will respond as soon as possible!

Frequently asked questions

What do you sell?

We specialise in exotic fruits, as we are the UK's leading online retailer of exotic fruit. Explore our different produce categories: exotic fruits, Japanese fruits, organic produce and soon a chocolate room section for a general idea of products you can find! We have a large collection of almost any fruit you can possibly imagine, as well as other exotic items, which we have encountered on our journeys across the world!

Is the produce organic?

We have an entire section of guaranteed organic produce in our shop! Throughout the other sections of the shop we try to source organically wherever we can. In order to ensure a reliable and consistent supply of fruits we have to work with many different suppliers, all of whom use different farms to procure their stock. This means that it's quite possible that one day we might, for example, have organic mangosteen but the following day we may have received mangosteen from a farm that doesn't farm organically. You can always ask if a specific item is organic.

Can I ask a question about a particular fruit?

We are more than happy to answer your questions. Our staff are very knowledgeable and have travelled the world in pursuit of exotic fruits so we should be able to answer your question. One of our employees has now tasted over 400 fruits – if it's worth having, he's had it!

What are your events?

Our events are fun fruit experiences. We are always open to suggestions on what events you would like! Find info on our events on the events page. At our paradise fruits weekend event for example, we had dragonfruit and passionfruit tasting stands, as well as flavoured ice cream, mocktails, cocktails and pancakes with passionfruit sauce, all free for tasting! Our events are free to attend and take place outside our store.

Do you have all produce available all year round?

Much of our produce is seasonal, so availability changes throughout the year. We always aim to have a wide selection, but some varieties may only appear for a short period when they are at their best. Any produce you see on our pages is not guaranteed to be there, but there is always much more produce to suit your tastes.

Can I reserve a particular fruit before visiting?

Yes, if you are looking for something specific, we recommend contacting us beforehand. We can let you know availability and, where possible, reserve items for collection.

Is there parking available?

Yes, there is more than enough parking available at the farm estate.

How do I know when a fruit is ready to eat?

Our team can advise you on the best way to enjoy each fruit, including how to tell when it is ripe and how to prepare it.

Do you provide preparation advice?

Yes. We are happy to explain how to cut, prepare, store and enjoy any fruit you purchase.

Can you recommend a fruit for someone trying exotic fruit for the first time?

Absolutely. Our team can suggest fruits based on your preferences, whether you enjoy sweet, sour, tropical, or unusual flavours.

Do you offer fruit tastings?

If you are curious about a fruit, we can give samples to try before you buy!

Where are you located?

We are located at Oaklands Farm Estate, Goatsmoor Lane, CM4 9RS .

What are your opening hours?

We are open Wednesday – Saturday, 10am – 4pm.

Contact Us

We are always
happy to chat